skip to main content

Concerned about someone?

If you're concerned about a child or adult, please contact Herefordshire Council on:

Adults: 0330 123 9309

Children: 01905 768020

If you’re concerned about someone and would like to offer support, there’s information and advice available from...

Phone: 116 123
E-mail: jo@samaritans.org
Web: www.samaritans.org
24 hours a day, 365 days a year
Mind
Phone: 0300 123 3393
Text: 86463
E-mail: info@mind.org.uk
Web: www.mind.org.uk
Monday to Friday (excluding bank holidays) 9am to 6pm
Papyrus
Phone: 0800 068 4141
Mobile: 07786 209697
E-mail: pat@papyrus-uk.org
Web: www.papyrus-uk.org
Monday to Friday: 10am to 10pm
Weekends: 2pm to 10pm
Bank holidays: 2pm to 10pm
Sane
Phone: 0300 304 7000
E-mail: info@sane.org.uk
Web: www.sane.org.uk
Everyday 4:30pm to 10:30pm

Local support

If you believe a child or adult is being abused or neglected or potentially at risk, please contact Herefordshire Council immediately.

Children

Call the council’s Multi-Agency Safeguarding Hub (MASH) on 01432 260800 or the police on 101

Adults

Contact the council's Adult Safeguarding Team:
Telephone
01432 260715 (Monday to Friday 9am to 5pm)

0330 123 9309 (Monday to Friday after 5pm, weekends and public holidays)
Written
Download and complete a safeguarding adult concern form and e-mail it to safeguarding@herefordshire.gcsx.gov.uk (all e-mails received are treated securely and confidentially)
Adult Safeguarding Team, Herefordshire Council, Elgar House, Holmer Road, Hereford, Herefordshire, HR4 9BD

In an emergency

If someone is injured or in immediate danger, always call 999
If it's not an emergency, but you believe a crime may have been committed, call West Mercia Police on 101