skip to main content

Feedback and complaints

We are continually working to improve our local offer and would like your feedback to help us to do this. To share your views about our local offer and how it is working for you and to suggest improvements, email  localoffer@herefordshire.gov.uk

We always aim to provide the best level of service. However, if you are unhappy with anything related to the local offer, and we haven't been able to resolve the issue with you, then you have the right to complain. 

For  information about how to complain about a service, please visit the Your Voice section of WISH.

NHS England has produced a useful guide called 'Making feedback, concerns and complaints easier for families and carers of children, young people and adults with a learning disability, autism or both'